Evidence GDPR is driving behavioural changes

On the approach to the GDPR deadline, 25 May 2018, I regularly heard people comment that they thought GDPR was akin to the Y2K bug (for those under the age of 25, read here). This proved to me that these individuals, like many others, had not appreciated the reason for the change and new law. On the morning of the 26th May, planes were not meant to fall from the sky and CEOs were not to be hanged at dawn….the changes due to the GDPR were always to be more subtle, a shift in behaviour, globally, and it worked.

The shift of behaviour started, albeit on the 11th hour, as companies started asking how they can share data without the use of email.
“A portal” was the cry.
From an Outsourced Payroll Service perspective, those that tried to put a data portal between themselves and the customer previously were shouted-down and were met with the same response: “cant we just email it?”. However, now, the tables had turned and the requests started flooding in. 

GDPR is a rights and freedoms law. It is about protecting the individuals who have consented for their data being processed. An employee consents to their personal data being used, so they can be paid….I think we can all agree this is the one time where we are happy with an “opt in”…but in allowing the employment company to use that data, we also are putting trust in them that they are going to use, store and share the data sensibly, responsibly and not email our salary to everyone in the organisation by way of a misplaced email. 

Evidence, through our own product, that GDPR is having an affect on companies who process personal data, is through the increase of our own Engage portal users, when viewed alongside the number Payroll Service providers using Payflow. Whilst the Payflow customer base increases relatively steadily, there has been a dramatic increase in the uptake of the portal, by these customers, coinciding with the GDPR pressure.

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